Exchange & Return
Return and Refund Policy
30-Day Return Window: Enjoy peace of mind with our 30-day return policy, allowing you 30 days from receiving your item to request a return.
Eligibility for Return: For a seamless return experience, ensure your item adheres to these criteria:
- It remains in the same condition as received.
- The item is unworn or unused, with tags intact.
- It's in its original packaging.
- A receipt or proof of purchase is required.
Initiating a Return: To kickstart the return process, simply contact us. Once your return is accepted, we'll furnish you with a return shipping label and comprehensive instructions for sending your package. Note that returns sent without a prior request will not be accepted.
Damages and Issues: Upon receiving your order, diligently inspect it. Should you detect a defect, damage, or if you've received the incorrect item, notify us without delay. This empowers us to promptly address the concern and rectify it.
Exceptions / Non-Returnable Items: Regrettably, we are unable to accommodate returns for sale items or gift cards.
Exchanges for Desired Items: The swiftest path to securing what you desire is by returning the item in your possession. Once the return is approved, proceed to make a separate purchase for the new item.
Refund Process: Upon receiving and inspecting your return, we'll notify you regarding the approval status of the refund. If approved, an automatic refund to your original payment method will be initiated. Please bear in mind that processing and posting the refund by your bank or credit card company may entail some time.
For any additional inquiries or clarifications, don't hesitate to reach out. Your satisfaction is our priority.
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